Living Word Christian Churches of Cebu International, Inc. (LWCCCII)

Website: https://www.livingword.ph
Last Updated: October 28, 2026

1. Introduction

Living Word Christian Churches of Cebu International, Inc. (“Living Word,” “LWCCCII,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

As a Christian church, we seek to welcome people, build meaningful relationships, encourage spiritual growth, facilitate discipleship, and help individuals become connected to our church community.

This Privacy Policy explains how we collect, use, store, share, and protect personal information through our website, online and physical forms, church events, Connect Center, Connect & Grow program, Growth Groups, membership processes, and related church activities.

We process personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other applicable Philippine privacy laws.

2. Scope of This Privacy Policy

This policy applies to personal information collected through:

• Our official website and associated online services.
• Connect & Grow registration and interest forms.
• First-Time Guest registration and follow-up.
• Growth Group inquiries, referrals, and participation.
• Living Word membership inquiries and applications.
• Church events, activities, and ministry registrations.
• In-person Connect Center interactions and paper forms.
• Email, telephone, SMS, and other church communication channels.
• Our church contact management and relationship management systems.

This policy applies whether information is collected electronically, in person, or through other authorized church communication channels.

3. Information We Collect

Depending on how you interact with Living Word, we may collect the following information.

Personal and Contact Information

• Full name
• Email address
• Mobile or telephone number
• Residential address, city, or general location
• Age or age group, where relevant
• Other information you voluntarily provide

Church Connection and Interest Information

• Whether you are a First-Time Guest
• Your interest in joining a Growth Group
• Your interest in becoming a member of Living Word
• Preferred Growth Group or group category
• Preferred meeting location, schedule, or availability
• Church participation or membership-related information
• Your communication and follow-up preferences

Participation and Follow-Up Information

• Dates of inquiries or form submissions
• Growth Group referrals and assignments
• Contact attempts and communication history
• Responses to follow-up emails or messages
• Scheduled Growth Group visits
• Attendance or participation confirmations
• Membership inquiry and orientation progress
• Relevant notes recorded by authorized church personnel

Website and Technical Information

When you visit our website, certain technical information may be collected, including IP address, browser type, device information, pages visited, cookies, and other website usage data.

We aim to collect only information reasonably necessary for the purposes described in this policy.

4. How We Use Your Information

We collect and process personal information for legitimate church-related purposes, including the following.

4.1 Growth Group Connection

When you express interest in joining a Growth Group, we may use your information to:

• Identify a suitable Growth Group based on your preferences, life stage, location, and availability.
• Refer you to an appropriate Growth Group Servant or authorized coordinator.
• Facilitate introductions and communication.
• Provide Growth Group meeting details.
• Arrange and confirm your first visit.
• Follow up regarding your experience and continued participation.
• Maintain appropriate records of your Growth Group connection.

Our goal is to help you find a Growth Group where you can develop relationships, grow spiritually, and participate in discipleship.

4.2 First-Time Guest Welcome and Follow-Up

When you identify yourself as a First-Time Guest, we may use your information to:

• Welcome you to Living Word.
• Thank you for visiting or expressing interest in our church.
• Provide information about worship services, church locations, and activities.
• Answer questions about our church community.
• Invite you to explore Growth Groups and other appropriate opportunities.
• Arrange personal follow-up through authorized church representatives.

Participation in further church activities is voluntary.

4.3 Living Word Membership Inquiries

When you express interest in becoming a member of Living Word, we may use your information to:

• Acknowledge your membership inquiry.
• Refer you to an authorized membership coordinator or church representative.
• Provide information about membership requirements and procedures.
• Communicate relevant orientation or membership-related activities.
• Track the progress of your inquiry.
• Maintain membership records where appropriate and authorized.

Submitting a membership inquiry does not automatically establish church membership. Membership is subject to Living Word’s applicable policies and procedures.

4.4 Church Communication and Pastoral Connection

Where appropriate and authorized, we may use your information to:

• Respond to questions or requests.
• Communicate about church activities relevant to your expressed interests.
• Facilitate pastoral or ministry-related follow-up.
• Maintain accurate church connection records.
• Improve our welcome, discipleship, and member care processes.

We will not use personal information for unrelated purposes without an appropriate lawful basis and, where required, additional consent.

5. Contact Management and Automated Follow-Up

Living Word may use a customer or contact relationship management (CRM) system to organize inquiries, assign follow-up responsibilities, and monitor the progress of church connection requests.

Depending on your expressed interests, the system may:

• Record your submitted information.
• Categorize your inquiry.
• Assign your request to an authorized church representative.
• Notify a Growth Group Servant or designated coordinator.
• Send confirmation, welcome, or follow-up messages.
• Create reminders or tasks for church personnel.
• Record your responses and update the status of your inquiry.
• Stop or adjust certain follow-up messages when a relevant action has been completed.

For example, when you request Growth Group connection, an automated message may ask whether a Growth Group Servant has contacted you.

Your response may be used to update your connection status or prompt a church representative to follow up.

These processes are intended to facilitate timely and appropriate communication, not to make decisions that determine your spiritual standing, church membership eligibility, or worth as an individual.

Where a decision requires pastoral judgment or church authorization, it will be handled by the appropriate church representatives.

6. Sensitive Personal Information

Because Living Word is a religious organization, some information collected through our activities may reveal or relate to religious affiliation, beliefs, church membership, or other categories of sensitive personal information under Philippine law.

We recognize the sensitive nature of this information and undertake to process it only for specified, legitimate, and appropriate purposes.

Where required by law, we will obtain your specific, informed consent before processing sensitive personal information.

Access to such information will be limited to authorized church personnel and service providers who require it for approved purposes.

We will not publicly disclose your religious affiliation, membership information, or personal church connection records without an appropriate lawful basis.

7. Sharing and Disclosure of Information

We may share relevant personal information with authorized individuals or organizations when necessary to fulfill your request or provide church-related services.

These may include:

Connect Center Personnel — to review inquiries, coordinate follow-ups, and assist with Growth Group assignments.

Growth Group Servants — to facilitate introductions, communicate meeting details, and help integrate individuals into Growth Groups.

Membership Coordinators and Authorized Church Leaders — to respond to membership inquiries and facilitate applicable membership processes.

Authorized Administrative Personnel — to maintain church records, oversee communication processes, and administer relevant systems.

Technology and Service Providers — to provide website hosting, contact management, email delivery, messaging, data storage, and other technical services.

We will limit disclosure to information reasonably necessary for each recipient’s responsibilities.

We do not sell personal information.

We may also disclose information where required or permitted by applicable law.

8. Third-Party Platforms and Service Providers

Living Word may use third-party platforms to operate its website, manage contact records, deliver communications, process form submissions, and support church activities.

These platforms may process personal information on our behalf, subject to appropriate contractual, technical, and organizational safeguards.

Where personal information is stored or processed outside the Philippines, we will take reasonable steps to ensure that applicable data protection requirements are observed.

Third-party websites linked from our website may maintain their own privacy policies. We encourage you to review those policies before providing information.

9. Email, SMS, and Other Communications

By submitting a church connection request, you may receive communications directly related to that request, such as:

• Confirmation of your form submission.
• First-Time Guest welcome messages.
• Growth Group introductions and meeting details.
• Follow-up questions regarding contact or attendance.
• Membership inquiry updates.
• Relevant church connection information.

Where consent is required, we will obtain it before sending communications that are not otherwise supported by an applicable lawful basis.

You may request to stop receiving optional communications by using an available unsubscribe mechanism or contacting us.

Stopping optional communications will not necessarily prevent messages needed to complete a separate request you have made, where those messages have an appropriate lawful basis.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations, maintain appropriate church records, or establish, exercise, or defend legal claims.

Different retention periods may apply to guest inquiries, Growth Group connection records, membership records, and other church activities.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable policies and laws.

11. Data Security

We implement reasonable organizational, physical, and technical measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

These measures may include:

• Role-based access to church contact management systems.
• Restricted access to sensitive information.
• Appropriate authentication and account security.
• Confidentiality obligations for authorized personnel.
• Security practices for third-party service providers.
• Procedures for responding to suspected personal data breaches.

Although we take reasonable precautions, no electronic system or transmission method can be guaranteed to be completely secure.

12. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve the browsing experience.

Certain third-party services may also use cookies or similar technologies, depending on the services implemented on our website.

You may manage or disable cookies through your browser settings, although some website features may not function as intended.

Where applicable law requires consent for particular cookies or tracking activities, we will seek that consent.

13. Children’s and Minors’ Personal Information

Living Word recognizes the importance of protecting the personal information of children and minors.

When personal information relating to minors is collected through church activities, registrations, or Growth Group programs, we will apply appropriate safeguards and obtain parental, guardian, or other legally authorized consent when required.

Information about minors will be used only for appropriate church-related purposes and shared only with authorized persons who have a legitimate need to access it.

Parents or legal guardians may contact us regarding personal information provided on behalf of a minor, subject to applicable law.

14. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you may have the right to:

• Be informed about how your personal information is processed.
• Access personal information held about you.
• Request correction of inaccurate or incomplete information.
• Object to certain processing activities.
• Withdraw consent where consent is the applicable basis for processing.
• Request blocking, removal, or destruction of personal information under applicable conditions.
• Exercise applicable data portability rights.
• Seek remedies or file a complaint with the National Privacy Commission where appropriate.

These rights are subject to applicable legal requirements and limitations.

To exercise your rights, please contact us using the details below. We may request reasonable verification of your identity before acting on your request.

15. Withdrawal of Consent and Communication Preferences

Where we rely on your consent, you may withdraw that consent at any time by contacting us.

You may also request changes to your communication preferences or ask us to discontinue particular follow-up communications.

Withdrawing consent will not affect processing lawfully carried out before withdrawal or processing that remains permitted or required under another applicable legal basis.

Withdrawal of consent for one church connection activity does not automatically cancel other independently authorized activities.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our church activities, communication processes, technology, legal requirements, or data protection practices.

Any updated version will be published on our official website with a revised effective date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes affecting the processing of personal information.

17. Contact Us

If you have questions about this Privacy Policy, wish to update your information, or want to exercise your data privacy rights, please contact us

We will review and respond to privacy-related inquiries in accordance with applicable law.

Our Commitment

At Living Word, we recognize that the information you share with us is entrusted to our care. We are committed to handling it responsibly, respecting your privacy, and using it only for appropriate purposes that support your connection with our church community.